May 8, 2008 115 reads by Navneet Kaushal

According to Search Engine Roundtable, for the last 24 hours there have been numerous reports that Google has been quite slow in updating its Google AdWords and Google AdSense reports and thus these reports are generating wrong data. There are multiple threads at both Webmaster World and Google Groups with over 130 posts in Webmaster World and with about 100 posts in Google Groups.

It has been more than 24 hours and yet there seems to be no indication of the problem being resolved nor there is any confirmation that a solution is in the works. However, over Webmaster World and Google Groups, assurances have been given by Google that the concern is only report related and the data tracking is proceeding smoothly. As soon as the reporting error is fixed, correct data will be displayed in these reports.

A post on Webmaster World by an AdSense Advisor states, “Thanks for your comments and your patience, and apologies for the delay. Our engineering team is working to address this issue as soon as possible. Please be assured that your account statistics have still been tracked, and we are working on displaying them in your account. I will be sure to post with any additional updates”.

A similar post has been posted by AdSense Pro Stephanie in Google Groups stating, “I've escalated your reports to our engineers, and they're currently investigating the issue. I'll be sure to update this thread as soon as I have any more info — thanks for your patience in the meantime.” A little while later, she reports again stating, “I've just received an update from our engineers: they're still working on resolving the issue, but they have confirmed that no statistics or data have been lost from your accounts. I'll let you know when I have more info about when you might expect to see updated stats. Again, we appreciate your patience.”

Google needs to resolve this concern on an urgent basis as there are many concerned and bewildered Webmasters out there for whom these wrong statistics mean a lot of damage.

Navneet Kaushal

Navneet Kaushal

Navneet Kaushal is the founder and CEO of PageTraffic, an SEO Agency in India with offices in Chicago, Mumbai and London. A leading search strategist, Navneet helps clients maintain an edge in search engines and the online media. Navneet's expertise has established PageTraffic as one of the most awarded and successful search marketing agencies.
Navneet Kaushal
Navneet Kaushal
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