Aug 31, 2007 114 reads by Navneet Kaushal

In Google groups Susan Moskwa asked users how and what they did to keep a check on posts. Some of the questions which include:

  • How do you keep up with what's going on?
  • Do you use the Google Groups UI?
  • Do you use our RSS feeds to follow threads?
  • How do you decide which threads to read?
  • Do you stop by a couple times a day, or are you constantly following new posts as they come in?

The response was a mix, mostly interesting. Some of which are:

  • Sorry to be negative, but the search here sucks – I generally have to view my profile to find threads I posted to. I'm reluctant to start adding feeds to my reader in order to keep up. I wouldn't mind getting an alert when a thread is updated (if I can specify on a thread-by-thread basis only).
  • I scan down the page for items without a response – there is usually a reason – either the question is one we don't have a standard answer for (I like them) or more likely, the person hasn't put the question in a way that is clear – so I'll often prompt them a bit and try and get the ball rolling.
  • Seems like a common theme here seems to be that the UI is seriously flawed – particularly for keeping track of threads you've commented on and have received replies – sure, you can do that with the 'email replies to me' option – but if you're replying to lots of theads, the 'more options' -> 'email me replies' little hidden facility is a bit of a dog leg with each thread – I seriously think that there should be a more visible way to enable these emails – like perhaps a button?

For the entire interesting blog, read How to become a Webmaster Help superstar.

Navneet Kaushal

Navneet Kaushal

Navneet Kaushal is the founder and CEO of PageTraffic, an SEO Agency in India with offices in Chicago, Mumbai and London. A leading search strategist, Navneet helps clients maintain an edge in search engines and the online media. Navneet's expertise has established PageTraffic as one of the most awarded and successful search marketing agencies.
Navneet Kaushal
Navneet Kaushal
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