Google To Improve Webmaster Tools Help Center: Usability Call?

Jun 5, 2007 | 2,815 views | by Navneet Kaushal
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Riona MacNamara in Google Groups posts an interesting feature which announces the plans to restructure Webmaster tools Help Center aka Webmaster Guidelines.

Riona explains, the motive behind the change is " to improve the way we organize and present help content. We want to make sure that our content is technically accurate, relevant, and up to date, and that it's easy to navigate and find exactly what you're looking for. Is the content broad enough in scope? Deep enough in detail? Does it have the right mix of instructional and conceptual info? "

The restructuring will make changes via your answers based on queries like :

  • Do you use the Help Center? Is it easy to find information, and is the information accurate? Is the Help Center — well, helpful?
  • If you don't use it, why not? What other sources of information have been more useful to you? What's missing?
  • What's your biggest complaint about the Help Center?
  • What do you like best?
  • When you go to the Help Center, do you browse the topics? Or do you search?

In the mean time, post your suggestions/complaints at Google Groups.

4.thumbnail Google To Improve Webmaster Tools Help Center: Usability Call?

Navneet Kaushal

Navneet Kaushal is the founder and CEO of PageTraffic, an SEO Agency in India with offices in Chicago, Mumbai and London. A leading search strategist, Navneet helps clients maintain an edge in search engines and the online media. Navneet's expertise has established PageTraffic as one of the most awarded and successful search marketing agencies.
4.thumbnail Google To Improve Webmaster Tools Help Center: Usability Call?
4.thumbnail Google To Improve Webmaster Tools Help Center: Usability Call?