Levi.com has pulled out Google Inc.'s Checkout online payment service. The decision to drop Google Checkout from the main page of the site questions the working of the service. The service was introduced in late July. Apparently, customers have been facing problems with the service. Credit card processing delays being the most common. On placing the order, the customer does receive confirmation email from Google but it's the credit card verification and approval of the order that takes too much time. The reason for inordinate delays is the Google's overly cautious procedure to prevent fraud.
Senior vice president of partners for GSI Commerce, Inc. said, “The Checkout feature was pulled put from www.levi.com just a few days after Levi Strauss & Co. encountered a particular issue with it". Although no comments were available from the representatives for Google and Levi Strauss & Co. on the decision, a Google spokeswoman said there are only brief delays just for few transactions. However, the cutomers have different stories to tell. You can read them here.
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