Microsoft adCenter that looks after MSN's advertising services has been criticized for wrong billing. DigitalPoint Forums has a discussion going on the issue. Matt purchased a $100 promo but used an additional amount of $11. The adCenter supervisor has ordered him to pay the entire bill of $111, instead of $11.
Fazed Matt says, "I still haven't heard a thing from Microsoft, and it's been 48 hours. I have a feeling I won't be using adCenter again anytime in the near future…"
Shall we conclude, the adCenter staffs don't know how to bill correctly or is it an unforced error?