Google My Business Messaging is a way to stay in touch with customers and followers online. It’s easy, fast, and effective. You can do anything from communicating about your business hours or share pictures of the latest specials you have running. Users can message from Google Search, and businesses could now answer with the newly released Google My Business App.
Today, Google has above 90% of the world’s search engine market share, and for businesses with physical locations, it’s a convenient option for clients to reach you. Google has two types of Google My Business Account. A Google My Business App account is free, and a Google My Business API account is now in closed beta. API is created for large multi-location businesses. To set up Google My Business, you’ll need to download the app for iOS or Android. After that, create an account with a Gmail or Google Workplace address. This Respond.io infographic shares useful information about Google My Business messaging.