When you type a search request, you are likely to visit a website. So when you make use of voice search, what is the next step? For most callers, it is calling, especially when they are looking for local businesses. People of all age groups perform voice searches daily. Studies have confirmed that by 2020, 50% of all searches on the internet will be voice searches.
According to a report, 51% of consumers use voice search to look for restaurants and cafes. 41% use voice search to find Grocery stores. Calls are a vital step in the customer journey across many industries. 25% of auto shoppers first contact a dealership by calling. 39% of buyers purchase by calling. This DialogTech infographic shares some interesting insights to show how voice search can drive phone calls to your business.